Frequently Asked Questions
fbajje FAQ — All Your Questions Answered in One Place
From opening an account to bKash deposits, claiming bonuses, cricket betting, and safe gaming — read simple answers to all your questions.
fbajje is a popular online betting and casino platform in Bangladesh. Whether you are a new player or an experienced one, the questions and answers below will give you a complete understanding of account management, deposits and withdrawals, game rules, bonus terms, and responsible gaming. If you cannot find the answer to a question, our 24/7 live chat support is always here for you.
Account & Registration
To open an account at fbajje, you need to provide an active mobile number, a password, and your date of birth for age verification. The registration process is fully guided in Bengali, so any Bangladeshi player can easily create their own account. Providing accurate information is important, as identity verification may be required at the time of withdrawal.
You must be at least 21 years old to open an account and participate in any game at fbajje. No one under the age of 21 is allowed to register. Please be ready to provide the necessary identity documents when age verification is requested. fbajje is committed to responsible gaming.
No, only one account per person is allowed at fbajje. Creating multiple accounts goes against the platform's rules and may result in account suspension. If you have trouble logging into your account, contact our live chat support immediately.
Click the "Forgot password?" option on the fbajje login page. A verification code will be sent to your registered mobile number. Once you enter the code correctly, you can set a new password. If you have trouble, email [email protected] or contact us via live chat.
Yes, fbajje is fully mobile-friendly. You can visit fbajje.cam directly from the browser on any Android or iOS smartphone and start playing right away. No separate app download is needed. Betting, casino games, deposits, and withdrawals — all features are available on mobile.
Deposits & Withdrawals
fbajje currently supports four mobile banking methods for deposits: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳200. The deposit process is fast and secure, and funds are generally added to your account within a few minutes.
A bKash deposit to fbajje typically appears in your account within a few minutes. The process is even faster during off-peak hours. If the funds have not arrived within 30 minutes, contact live chat with your payment reference number. The same timeframe applies to Nagad and Rocket.
Withdrawals from fbajje typically take between 30 minutes and 3 hours. The minimum withdrawal amount is ৳800. The same rules apply to all methods — bKash, Nagad, Rocket, and Upay. Having your account verification completed before submitting a withdrawal request makes the process smoother.
fbajje does not charge any deposit or withdrawal fees on its end. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges. It is a good idea to check the fee policy of the relevant service before making a transaction.
Log in to your fbajje account, go to the "Withdrawal" section, select Nagad, and enter your Nagad number and the amount (minimum ৳800). After submitting the request, the funds will reach your Nagad account within 30 minutes to 3 hours. The same process applies to Rocket and Upay.
If a withdrawal request has been pending for more than 3 hours, contact our 24/7 live chat and provide the transaction ID. Our support team will review the matter promptly and provide a resolution. You can also send an email to [email protected].
Games & How to Play
To bet on any cricket match at fbajje, including BPL, log in to your account and go to the Cricket section. Select a match and place your bet on markets such as match result, top batter, top bowler, or over-by-over markets. Read the odds and betting terms carefully before confirming your bet.
The fbajje slots section features hundreds of slot games from leading providers including PG Soft, Pragmatic Play, and JILI. You can play popular games like Gates of Olympus, Sweet Bonanza, Fortune Tiger, Mahjong Ways, and Super Ace. A demo mode may also be available for each game, letting you practice for free.
In a live casino, you play games like Baccarat, Roulette, Blackjack, and Andar Bahar with real dealers via live video streaming. fbajje features live tables from Ezugi and Evolution Gaming. With a good internet connection, you can enjoy the live casino on mobile as well.
RTP, or Return to Player, is a theoretical percentage that indicates how much of the total bets wagered on a game is returned to players over the long term. Games with a higher RTP generally pay out smaller wins more frequently. All games at fbajje are run in a fair and transparent manner, ensuring fair play.
Aviator is a crash-style game by Spribe. A plane takes off and a multiplier keeps increasing — you must cash out before the plane crashes. If you cash out in time, you win your bet amount multiplied by the current multiplier. Strategy and focus are important in this game.
Yes, fbajje offers live in-play betting on major international cricket tournaments including the T20 World Cup and IPL. Odds change in real time during a match, so you need to bet wisely. You can see active matches from the Cricket section.
Bonuses & Promotions
fbajje offers a 100% welcome bonus on your first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000, you receive an additional ৳1,000 as a bonus — giving you a total of ৳2,000 to start with. To receive the bonus, open an account and make a minimum first deposit of ৳200 using any accepted payment method.
A wagering requirement is the number of times you must bet through the bonus amount before you can withdraw it. The wagering requirement for fbajje's welcome bonus is 20x. This means if you receive a ৳1,000 bonus, you must place a total of ৳20,000 in bets before withdrawing. Please read the terms carefully.
fbajje's VIP program has three tiers — Bronze, Silver, and Gold. You move up automatically by playing regularly. The cashback rate is up to 0.3% at Bronze tier, 0.5% at Silver, and 0.8% at Gold, paid weekly. Additional special benefits are available at higher tiers.
Yes, fbajje regularly offers special seasonal promotions. During Eid, Pohela Boishakh, Victory Day, and major cricket tournaments, special cashback, deposit match, or free bet offers may be available. Check the promotions page regularly to stay updated on the latest offers.
The maximum welcome bonus is ৳10,000. So if you deposit ৳22,000, you will receive ৳10,000 as a bonus — making your total balance ৳32,000. Even though the bonus is 100% of your deposit, it will not exceed ৳10,000. This rule applies equally to all players.
Safety & Responsible Gaming
fbajje uses SSL encryption technology to keep all personal and financial information secure. Your information is not shared with third parties. The platform places strong emphasis on fair play and data privacy. For more details, please see our privacy policy.
Responsible gaming means playing for entertainment within your limits — never to chase losses or under compulsion. fbajje offers players deposit limits, session time controls, and a self-exclusion option when needed. If you are concerned about your gaming habits, please speak with our support team.
If you want to close your account for a set period or permanently, contact our 24/7 live chat support or email [email protected]. Our team will apply the necessary limits or exclusion to your account. This feature is handled with complete confidentiality.
fbajje strictly enforces a 21+ age limit. Date of birth is verified during registration, and identity documents may be requested in suspicious cases. Parents can use parental control software on their children's devices to block access to sites of this nature.
For any complaint, technical issue, or account-related matter, speak directly with our 24/7 live chat support in Bengali. If you prefer to provide details by email, use [email protected]. Our support team is committed to resolving your issue as quickly as possible.
Still have questions? Contact Support
Our Bengali-speaking support team is with you 24 hours a day, 7 days a week. Get instant help via live chat or send your detailed question by email.